So, I just got back from doing a series of workshops in Australia. Sorry, you’ll be really sick of me talking about this soon, but I am processing through all that I learned, and I want to share it with you.
One thing kept coming up repeatedly at all the workshops, and that is this:
You cannot take old methods of marketing and apply them to social media.
I start to teach my course at Emily Carr tonight, and this is exactly the topic of tonight’s class.
In the past, we employed what my former boss at the Alliance, Judi Piggott, called spray and pray: you got as much marketing material as possible, and then put it in as many places as possible. Your goal was to reach as wide an audience as possible, because you never knew where they were. I’m talking, billboards, TV commercials, sides of buses, ads in the newspaper, posters, postcards, websites, the whole works. The problem with spray and pray is that it’s expensive. And the return on your investment was minimal, maybe, if you were lucky, 10%.
Now, if you’re a big business with lots of money in your marketing budget, maybe this isn’t a problem (although many big businesses are adopting the new rules of marketing, as well). But if you are small business, like an artist, you probably can’t afford to buy the side of a bus. So instead, look for your niche, and market to that.
But you can’t just spray and pray to your niche using the same methods. I mean, you can, and you will probably have a higher return rate. But increasingly, we are exploring methods of relationship marketing. I’ve talked about this ad nauseum, so I won’t get into it too much here. But I had a great conversation on Twitter the other day with Brian Seitel, and I promised him I would quote him in my class tonight. So, ladies and gentlemen, The Rule of Brian!
New Media, Social Media Marketing, is about creating a conversation with your potential or current audience. How is that marketing? Well, if we define marketing as being creating relationships based on trust, then being accessible to your audience and being responsive to them is a great way to make that happen.
If there’s one thing I want my class to take away with them tonight, this would be it.